Setting your target price
It's easy to learn what the dealer's cost is on any vehicle.
Find out before you start negotiations.
Having more information gives you more power. Not long ago,
auto dealers had the upper hand because they had most of the
information about price, but knowing where to look online can
give you an advantage.
Using Web sites like Edmunds.com or Kelly Blue Book's KBB.com,
you can find out the dealer's cost for any vehicle. You can
also find out about customer or dealer rebates, subsidized
lease deals, or other special breaks can cut your cost. Best of
all, you can decide exactly what you intend to pay for the car
or truck before you ever go near a showroom.
The number most often cited as the dealer's cost is the
so-called invoice price - the wholesale price that the
manufacturer bills the dealer on shipment. But that is not the
whole story.
The manufacturer may offer so-called "dealer incentives" for
slow-moving models - in effect, rebates paid to the dealer
instead of the car buyer. Unlike heavily advertised consumer
rebates, these dealer incentives are rarely publicized. If you
have done your homework and know such an incentive exists, you
often can negotiate half or more of that amount for
yourself.
A hot-selling new vehicle may sell for a while at full MSRP
with no bargaining possible. But for more ordinary vehicles, a
good starting point is to aim for a target price of 2 percent
over the dealer invoice price.
For a slow-selling model, you may be able to go even lower. If
you discover that the model you want carries a sizable consumer
rebate or dealer incentive of $750 or more, let that alert you
to bargain harder, since the dealer and the manufacturer want
to move that model.

Negotiating the best deal
Know your target price and be ready for dealer
maneuvers.
Before you head for the dealership you will have already done
your homework, so you will know the dealer's invoice price,
whether rebates or dealer incentives are available, and your
target price, as well as where you plan to start bidding.
You want to start the bidding as low as you reasonably can, but
not so low that you will seem like an uninformed buyer just
making a low-ball offer. Pull together a folder showing your
data and sources for these details so you can readily refer to
them yourself or show them to the salesman.
At the showroom. Establish quickly that you are a serious
buyer, not a browser. If you come across as just shopping, the
salesperson will be eager to move on to a likelier sale. Don't
say: "I'm looking at the Ford Taurus." Say instead: "I plan to
buy a Ford Taurus LX within the next two weeks and I know
pretty much how I want it equipped. I will buy where I get the
best price. Let's talk about it."
That keeps you in control. The salesman wants to know as much
about you as possible to start spotting potential profit
points. Stay pleasant, but just turn away questions and say:
"We can talk about me later. Let's talk about
price."
Focus on the invoice price. As soon as you can, try to switch
the discussion away from the MSRP, or list price, to how much
you intend to bid over the dealer's invoice cost. Bring out
your Internet printout to show you have done your research on
this. The salesman may well say: "That is not the right invoice
price for the car." He or she may in fact know less than you do
since traditional dealer training focuses on the MSRP and many
dealers do not give salesmen the invoice prices. Say: "This is
the invoice price for the car I want with the equipment I
want." Show him your printout.
A note on buying cars as a couple: If you're negotiating to buy
a car with your spouse, make sure that you both agree
beforehand on what you're going to say and not say. If you're
buying as a team, it's imperative that you act like one in
front of the salesperson - who will doubtlessly try to exploit
any division of interests you and your spouse may have. The
negotiation table is no place to sort out monetary or
philosophical differences with your
mate.
Start low. Though your target is $200 above invoice, you need
to leave room for the dealership to budge you a little. So
start out bidding at the invoice price on a car like the
Taurus, where a rebate signals you to negotiate hard. You know
you are entitled to the $500 consumer rebate that was offered
recently, but don't bring that up yet. If that $500 had been a
dealer instead of a consumer sales incentive payment, you would
start out bidding to try to capture at least half that money.
In that case, you would bid $300 below invoice and make it
clear how you got that figure. "Since the dealership stands to
get a $500 payment from Ford as a sales incentive, $300 below
invoice seems fair."
He who hesitates loses. At this point, the salesman is likely
to say something like: "I think this is way too low, but I will
take your offer to my sales manager and see what I can do for
you." He or she may not even intend to talk to the sales
manager, but plans to keep you waiting in the glassed-in office
to pressure you into a higher offer before even seeking
approval. Tell him or her you do not intend to wait long. Then
don't just sit there. Wander around the showroom or go outside
to look at other cars. That usually brings the salesman back
quickly. It's likely that he will bring the news that your
initial offer was not good enough. At this point, if you
started the bidding at the invoice price, agree to $100 over
invoice.
If you get it, take it. If the dealership has a car in the
color and equipment you want, and the salesman offers $200 over
invoice, accept the offer. If not, get the best offer and take
it to another dealer. If the second dealer beats the original
offer, keep the competition going - play it back to the first
dealer.
When you hit your target or come as close as you think you can,
agree on the price. Now, and not before, is the time to talk
about a trade-in. You already will know what your car is worth
from checking local ads and looking up your model on sites like
Edmunds.com and the Kelley Blue Book. If your car is a popular
model in good condition and you are sticking with the same
brand, you might match or slightly beat that price with your
new-car dealer who sees potential profit in selling your used
car. If the trade-in offer is a good one, say yes. If not, plan
to sell it yourself or take it to the used-car lot of other
dealers for a price quote.
Once your price and trade-in are set, you still have to
finalize the deal. In our next section, we tell you how to
close.
Closing the deal
Don't let your guard down at this crucial moment or you might
close out your savings.
The salesman may call it "doing the paperwork" or some
similarly innocuous description. But the finance manager you
are about to meet hopes to boost dealer profits at your expense
with attractive-sounding offers of mechanical and financial
add-ons. In most cases, just say, "no." But there are some
exceptions.
If you already have financing approved, just say so and you can
avoid the financing pitch. The one exception: If you already
know that the manufacturer is sponsoring a promotional deal
with really low rates.
The next pitch you are likely to hear is for an extended
warranty. Whether you want to consider this depends on how long
you expect to keep the car. If it is the three years or less
that matches the typical warranty, reject it immediately. If,
however, you are almost sure you will keep your car for five
years or more, you might consider an extended warranty
contract, which can cost $400 to $1,200.
If you decide to buy one, ask when the extended-warranty
coverage kicks in and what it covers. (So-called "power train
only" warranties, for instance, may exclude expensive
electronic repairs common in today's cars.) Also be sure you
know how long the manufacturer's warranty runs. Volkswagen and
Hyundai extend power train coverage for 10 years and luxury
models Lexus and Infiniti for six to eight
years.
The latest vogue in add-ons (replacing rustproofing now that
almost all new cars are rustproof to start with) is security
etching. Having your vehicle identification number etched into
the glass on your windows may, as claimed, make your car
somewhat less likely to be stolen. But it is certainly not
worth the $1,100 some dealers charge
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