New or used?
With used cars more reliable than ever, the choice often boils
down to money.
There's nothing like that new-car smell. Buying a new car has a
lot of allure: It's brand new and it's all yours; nobody has
abused it. You can get the vehicle equipped just the way you
want, and you get the full factory warranty. But hold on. Your
best deal could well be a late-model used car.
The used-car market has changed dramatically in the past few
years. To start with, today's new cars - and thus used cars -
are simply made better. Overall quality and durability has
increased as U.S. manufacturers pushed hard to catch up to
imports. A second factor is the rise of
leasing.
There are plenty of well-kept two- and three-year-old cars
returning from leases. These cars provide a good supply of
attractive, reliable used cars. New used-car superstore chains
are making it easier than ever to buy with huge inventories and
no-haggle shopping. The kicker is that if you opt for a
three-year-old model instead, you could save as much as 30 to
40 percent over new.
In the last few years, car dealers, backed by manufacturers,
have introduced what they call "certified" used-car programs
for newer used cars (usually up to three years old).
Manufacturers insist that a used car must pass a series of
inspections before it can become certified. And once a car
passes, the manufacturer adds a fresh warranty, sometimes 12
months or more.
If you want a used car, start by checking prices of the
vehicles that interest you. Among the best Web sites are
Edmunds.com and Kelley Blue Book's KBB.com. Both are free, and
both will let you check the going prices for almost every make,
model and year you could want. (Both sites list new-car prices
as well.)

Sites like Autotrader.com and Cars.com list classified ads for
used cars, mostly from dealers. Enter your zip code and you'll
get a selection of cars within 100 miles or so of your home.
While ads for these same vehicles undoubtedly also are running
in your local paper, you get more detail
online.
For those willing to venture farther from home, eBay Motors,
part of the eBay auction site, lists used cars for sale. You
can restrict your search to cars in your area, but you'll
probably do better by looking at cars all around the country.
eBay provides various protections, as well partnerships with
used-car inspection services, to take some of the worry out of
buying a used car entirely online. Read the eBay Motors "How to
buy" page and see if you feel comfortable with the
process.
Once you zero in on some possibilities, you need to
double-check them. Unless you are buying a certified used
vehicle, spend a little extra to check any specific car, truck,
or van you are close to buying.
First make sure the odometer is honest and that the car has
never been totaled. (The used car business may have become less
sleazy than it used to be, but problems still do occur.)
Firms like Carfax and Autocheck will track down the history of
your prospective vehicle by its Vehicle Identification Number
(VIN), usually listed on a metal plate just inside the
windshield. If, for instance, the car had 50,000 miles when its
title last changed but now shows 30,000 miles, take a pass. If
the car has ever been sent to a junkyard, a salvage title will
show up on the report. About one in 10 cars in its database has
some kind of problem, say Carfax officials.
Once a car has passed those big hurdles, you still need to get
it checked by your own mechanic, if you have one. If you don't,
many cities have specialized mechanic services that will make
on-the-spot inspection of used cars. If you are considering
spending $15,000 for a used car, that $100 to double-check it
may be well spent.
If you're buying on eBay Motors, they've got an auto inspection
agreement with SGS Automotive. Sellers can have their car
inspected and a report posted for potential buyers to
see.
The most important thing to remember: Anything's negotiable
except the right to inspect. If the seller won't let you and
your mechanic inspect the car, walk away, no matter how nicely
it runs.
Often, this rule of thumb means you'll be buying from an
individual rather than a dealer, for many dealers don't allow
inspections. Those who do typically won't let you take the car
off the premises and won't let you use their
lift.
Unless you have an unusually close relationship with your
mechanic, he'll want you to bring the car to his shop. This
isn't unreasonable, for a lift is essential for hunting nasties
like rust, worn brake drums, and deteriorating exhaust systems.
However, a good mechanic can tell a lot from sliding underneath
the car, inspecting the exterior paint for repaired body
damage, and checking the odometer reading against actual
wear.
Confining your search to individuals usually means you'll get a
lower price - but it's more time-consuming because there's only
one car at each location. Regardless of where you buy, there
are some rules you can follow.
Jack Gillis, director of public affairs for the Consumer
Federation of America, recommends what he calls the "touch and
comment" technique often used by new-car dealers when they
inspect trade-ins. "When you review the car, visibly point out
the various problems that you note," he says. "An exaggerated
touch of some loose parts or running your hand along body
damage can put the seller in a defensive
position."
This tactic can be used effectively when your mechanic is
conducting an inspection within an earshot of the seller. Have
your mechanic mention each problem, allowing you to comment
grimly.
Having your expert on hand can make all the difference, because
even if you know a lot about cars, you need an expert witness
to present the damning evidence. Like any expert witness,
however, mechanics must be paid. Some shops offer a
pre-purchase checkout for a set amount that can vary widely
depending on the shop and the procedures performed. Others
offer on-premises inspections for their hourly labor rate,
which can range from $40 to $70 an hour, depending on the
region and the type of shop.
While indispensable, your mechanic is your consultant, not your
agent. To get the best possible deal on a used car, you must do
some work yourself. Some pointers:
- Before going to look at cars, visit nadaguides.com and peruse
the Official Used Car Guide of the National Automobile Dealers'
Association. It lists recent prices fetched by specific year
models in your region. The range between the trade-in value and
retail value is your room to maneuver. If you can by a decent
car from a dealer for less than its NADA book trade-in value,
more power to you.
- If the seller touts the car as an immaculate jewel, be sure
to negotiate an acceptable price before bringing in your
mechanic. Failing to do so could leave you with no bargaining
leverage if the car actually is in great shape. Make sure the
seller understands that the agreed-on price is entirely
contingent on the vehicle making the grade. Once your
technician determines the car's shortcomings - and there are
few used cars on the market without any - it's your job to put
a generous price on each repair needed. After all, you intone,
the initial figure was based on perfection.
- Before buying, try to arrange a test-drive at night and
another on a rainy day. Nothing reveals a cheap windshield like
oncoming headlights, and a replacement windshield may mean the
car's been wrecked and then given a convincing paint job. Also,
it's impossible to know if trunk and door seals are leaking
except when it's raining. Again, leaking seals may mean that
the car's been wrecked, especially on a car only a few years
old.
There is a point at which too many glitches should eliminate
the car from consideration. Says automotive author Mortz
Schultz: "If you find a major problem, or if you rack up enough
minor ones, forget the car."
In return for your efforts, do you get an absolute assurance
that you won't regret the purchase? Of course not. It's still a
used car, after all. Buyers must accept the occasional ping,
ding, or rattle. But if your mechanic is competent, and you
negotiate adroitly, you can get a great vehicle for a
substantially lowered price.
If you decide, however, that you really want a new car, you
have a different choice to make: Should you buy or
lease?
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